Thursday, November 11, 2010

Learning from a Project “Post-Mortem”

My assignment is to recall a project that I worked on in the past that was not successful and did not result in the desired outcomes. I decided to focus on a personal project that I chose to work on this past summer. For the past year, I had been planning to paint both of my bathrooms in my home. This was the first time I decided to paint without consulting my husband (the subject matter expert ha ha). Well, when I started out I did not label this event a project, but I guess if I did, maybe I would have turned out better results. After looking at the five phases of the project, I have come to the following conclusion:
Phase I: Determine Need and Feasibility

I did a poor job of identifying all the projects deliverables when it came to having the needed equipment to complete the job. I had purchased the paint a year earlier, and did not mark the color of the paint on the top of the can. In addition, I had some of the paintbrushes and masking tape in the house, but was unable to locate all of the necessary equipment because I had packed the items in a box a few months ago when I was tidying up the basement. Because I was unaware of all the items that were already in the house, I went and purchased many unnecessary pieces of equipment.

Phase II: Create Project Plan

Since I did not determine my exact need before I started the project, I overestimated and spent unnecessary monies for items that were not needed. If I had involved other people to be on my team such as my husband, (the subject matter expert) may I would have known where the supplies were before spending any extra money. There were early warning signs that problems might occur later, because it was taking too long for even the masking tape to be put in place for painting because I never seem to have any time to accomplish the task.



Phase III: Create Specifications for Deliverables

Reflecting back on the project I clearly see that I left an important player out as a team member. This project team member could have contributed his time and expertise, which could have helped with accomplishing the task.

Phase IV: Create Deliverables

The work process for this project could have been improved by coming up with a time schedule for completing the project from start to finish. It would have been more helpful to have more than just myself to work on the project. Lastly, monies could have been spent more wisely if I had taken an inventory of the equipment beforehand so I would not end up with two or more of the same items.

Phase V: Test and Implement Deliverables

What was the end result? The bathrooms were painted, however not during the specific time schedule. Was the customer satisfied? Yes, the customer was satisfied with the results of the job, however the cost to complete the job was above the estimation and the project fell behind the scheduled finish date. Therefore, the project was seen as not being completely successful.

3 comments:

  1. Hi Karen,

    Looks like both you and I focused on personal projects that involved home improvement. Yours seems to have gone a lot better than mine being as though my project is still not completely finished. It's funny that before taking this course I would have never have thought that project management would have related to home improvement but I guess that based on both of our personal experiences proper project management would have gone a long way in planning out the project. I will complete my project as soon as we save up the money to buy the new carpet. I will say that I am happy with what we have done so far I just wish I had done things differently and went into it with a better plan. Well going forward I guess both of us will use our project management skills to relate to more areas of our lives. Great analysis of your project.

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  2. Karen and Tyrese,

    I both read your post-mortem post and I am smiling at the similarities I find. Mine was too serious a matter but it's never to late to share an anecdote related to yours.

    As you know, I have signed up to set up an international school for the Kurdish children in Erbil, Iraq. I was partly responsible for the Early Childhood area. We had boxes of orders coming from the UK for classroom resources and other stuff. It was really a challenge but we managed to group them hoping to find them later on.

    Our priority was to organise the boxes so that when were ready to unpack the resources such as paints, brushes, books, etc. it would be easier. Somewhere down the line, this did not happen. Since we did not label them, it ended somewhere with the construction materials and it took us about two days to find them losing so much time in setting up the classroom. We had to work over time even till 10 pm just so we could beat the Sept 19 Parent Orientation Day. Phew, we made it but my colleague and I were wrecked!

    In hindsight, you learn but right then I was taken by my enthusiasm to open other boxes and so came the disaster.

    I suppose project management is not applicable to real projects to our daily lives just like all there of us have discussed.

    Thanks.
    Malu

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  3. Karen,

    I loved this post. There have been so many times that I also started a home project without thinking through the details: time lines, budget, and subject matter experts. What a difference those can make! This is such a valuable lesson for us to take into our future as instructional designers; we must have the details in order and the support of our SMEs!

    Margaret

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